Click on any question to find answer.
How does the picnic experience work?
We will setup everything, ready for your arrival at the chosen location. Once you arrive, we will
leave you to enjoy the picnic for the reserved time. You will be responsible for the items until
we return to pack everything. If you would like to leave earlier, please provide 30 minutes
notice.
Where do you do the set-ups?
We can set-up at the beach, park, at your home, backyard, or at one of our suggested locations.
We proudly serve Miami, North Miami, Miami Lakes, Aventura, Sunny Isles, Hallandale,
Hollywood, Dania Beach, Miami Gardens, Fort Lauderdale, Sunrise, Plantation, Davie,
Boca Raton, Miramar, Pembroke Pines, West Palm Beach, Deerfield Beach, Pompano
Beach, Doral, Palm Beach Gardens, Delray Beach, Weston, and all surrounding areas.
How far in advance do I need to book?
We recommend a 5-day notice; however, it always depends on availability.
What does the charcuterie platters include?
• Charcuterie Platter includes: assorted cheeses, prosciutto, salami, fresh fruits, crackers, and dry fruits
• Mediterranean Platter includes: assorted cheeses, hummus, veggies, fresh fruits, crackers, and dry fruits.
**Should there be any dietary requirement, we would be more than happy to accommodate**
**KOSHER options available**
What does the S’more Station includes?
S’more Station consists of: marshmallows, chocolate, cookies, and sweet crackers. Canned heaters for our s’more fire pit included.
What other food can you provide?
For all the picnics with platters, catering is outsourced. We can assist you to organize a different
menu and give you suggestions according to your preferences and budget.
**KOSHER options available**
How do I secure my booking?
A 50% deposit is required to secure your booking. The booking fee is non-refundable. The
remaining 50% is due 10 business days prior your event.
When Florida weather says “wait a minute…”
We know Florida weather can and will be crazy and unpredictable.
-If the forecast app shows a 50% chance of rain/bad weather, client has up to 48 hours prior to their picnic date and time to decide whether to opt for an indoor setting or to reschedule it for a further date (subject to availability).
-If you are confident taking the risk to proceed with your scheduled picnic despite the weather forecast, we ask that you sign a waiver stating you acknowledge the chance of rain and accept that Galpon Picnics does not offer any refunds past the setup of your picnic as booked.
– The client has up to 90 days reschedule/alter their picnic details, given they are equal or higher value.
– Once the Picnic team has set up the picnic as booked, refunds will not be taken into consideration.
What if I’m late?
We appreciate punctuality, but we know things can happen and guests could be late. Please be advised that we offer a grace period of 10 minutes. The reserving client is responsible for contacting us at (754) 777-3544 in the case of late arrival, however please note that it is not guaranteed that our attendants would be able to wait past the grace period. Failing to informing us will result in the booking being considered a no-show, the picnic will be picked up, and no refund will be due.
Please consider extra time for your commute to beach locations on weekends, since eastbound traffic and parking will add time to your trip.
Kindly note that the agreed time for the picnic starts at the original time that it was booked, whether guests are on time or not. See you there!
What is your cancellation policy?
-We require a 50% non-refundable retainer for all bookings.
-If booking is cancelled 2 (two) or more weeks before the event date, we will make a refund of any booking fees paid, minus the 50% deposit paid.
-Bookings cancelled within 2 (two) weeks of the event date will forfeit 100% of the total booking amount.
What if I am not in Miami-Dade or Broward?
- The prices displayed on our websites and social platforms reflect those for most Miami-Dade and Broward areas. All events and set-ups taking place between Broward and city of West Palm Beach limits, or any address in SW Miami-Dade will incur an additional fee above the posted price. For Picnics beyond city of West Palm Beach, please contact us.
What if I need to leave the picnic earlier than expected?
We could adjust to an earlier pick-up, provided we receive a call or SMS from you with 25-30 minutes in advance. Please note the picnic items will be your responsibility until we pick them up.
What if I break something?
First of all, don’t panic, as things happen!
Should any damage to, or loss of any picnic property happen, it must be reported to us as soon as it happens, via phone or text. In the case items are found to be damaged or lost by Galpon Picnics crew after the event pickup, it will be properly documented with pictures and sent to you (client). Client is fully responsible for replacement/repair cost(s) of the picnic rental items that incurred damaged or were lost.